D2Ds and Annual Leave

[Barnacle]

If this has already been answered somewhere then sorry for the repeat.

Here is the scenario: you are a person who does your D2Ds. You go on annual leave and when you return the person who was covering your walk has not touched that week’s D2Ds.

To my mind, those D2Ds are the manager’s problem because they failed to ensure that the cover person did them and I’m not paid enough to manage people on my walk in my absence.

Is there an official line on this?

[Mr Rush]

D2D's are to be delivered that specific week. If not. RETURN. TO. SENDER.
That would be above your pay grade.
Royal Mail should be reimbursing these companies the money spent for a service not upheld.

Undelivered D2D is supposed to be returned to the MC, but due to obvious abuse they stopped that a few years ago and management don't want to draw attention to themselves... so the duty holder will be told to just deliver them late. Then it comes down to debating if that constitutes a 'reasonable instruction'.

[chickenwittle]

If this has already been answered somewhere then sorry for the repeat.

Here is the scenario: you are a person who does your D2Ds. You go on annual leave and when you return the person who was covering your walk has not touched that week’s D2Ds.

To my mind, those D2Ds are the manager’s problem because they failed to ensure that the cover person did them and I’m not paid enough to manage people on my walk in my absence.

Is there an official line on this?

Do what your manager asks you to do with them , simple as that really, not saying that’s great for you but that’s how things are now .

[Barnacle]

D2D's are to be delivered that specific week. If not. RETURN. TO. SENDER.
That would be above your pay grade.
Royal Mail should be reimbursing these companies the money spent for a service not upheld.

Undelivered D2D is supposed to be returned to the MC, but due to obvious abuse they stopped that a few years ago and management don't want to draw attention to themselves... so the duty holder will be told to just deliver them late. Then it comes down to debating if that constitutes a 'reasonable instruction'.

So the person who didn’t deliver them gets away with it and the manager is not held accountable for their failure to manage the AL cover?

[kazardaimenu]

I agree. If it’s been busy but they’ve made an attempt to get some done then fair enough I’ll pick up the slack when I can but if they are untouched why should I bother?

[scoobydo79]

Also keep in mind some are offers for a particular week. A local garden centre kicked off round my once. Customers went in with the D2Ds and they only meant for the previous week. They had only just received them

[SpacePhoenix]

D2D's are to be delivered that specific week. If not. RETURN. TO. SENDER.
That would be above your pay grade.
Royal Mail should be reimbursing these companies the money spent for a service not upheld.

Undelivered D2D is supposed to be returned to the MC, but due to obvious abuse they stopped that a few years ago and management don't want to draw attention to themselves... so the duty holder will be told to just deliver them late. Then it comes down to debating if that constitutes a 'reasonable instruction'.

We were told a long time ago that any D2D returned by a DO are to be sent straight back to them

[postslippete]

If this has already been answered somewhere then sorry for the repeat.

Here is the scenario: you are a person who does your D2Ds. You go on annual leave and when you return the person who was covering your walk has not touched that week’s D2Ds.

To my mind, those D2Ds are the manager’s problem because they failed to ensure that the cover person did them and I’m not paid enough to manage people on my walk in my absence.

Is there an official line on this?

The official line is that they are supposed to be delivered for that week. We have had issues with D2Ds not being done because managers haven't covered the duties on certain days and we all know they often get de-prioritised over Tracked items and addressed mail.

If none of the D2Ds have been touched that is bad and I agree with you, it's a management problem. While they can give you a reasonable instruction to deliver D2Ds that are weeks old, I would be tempted to put in a grievance about it. It needs to be highlighted that the manager clearly isn't doing their job.

[qwerty2]

D2D's are to be delivered that specific week. If not. RETURN. TO. SENDER.
That would be above your pay grade.
Royal Mail should be reimbursing these companies the money spent for a service not upheld.

Undelivered D2D is supposed to be returned to the MC, but due to obvious abuse they stopped that a few years ago and management don't want to draw attention to themselves... so the duty holder will be told to just deliver them late. Then it comes down to debating if that constitutes a 'reasonable instruction'.

So the person who didn’t deliver them gets away with it and the manager is not held accountable for their failure to manage the AL cover?

Refuse to do them - they cant make you do them - take photo of the label date for proof
Or tell them you will do them for 2 hrs OT

[postslippete]

Refuse to do them - they cant make you do them - take photo of the label date for proof
Or tell them you will do them for 2 hrs OT

Yes, you could do that and you might get away with it but I would strongly advise against it. Whether we like it or not the game has changed and we often walk in to days worth of mail anyway. Leave it for the manager to decide what they want you to do. Obviously if you have surplus items to deliver you have a choice - you either book extended overtime OR you work to your time delivering what you can.

If the surplus D2Ds roll over into the following week, it can hardly be a performance issue on your part, especially if you have taken out a grievance like I suggested. It becomes more of a performance issue on the part of management for not getting the work completed whilst you were on leave.