RMCtv : To encourage customers to try Parcel Collect, from 16th August introducing a 6 month period where there will be no charge for using Parcel Collect service.

Acca Dacca · Post by **Acca Dacca** » 22 Aug 2022, 16:24

elteleltel wrote: ↑
22 Aug 2022, 15:54
It's all free to ensure Post Offices can be closed down in the next few years due to reduced footfall

That'd be a reasonable assumption if RM owned the Post Office but it doesnt

elteleltel · Post by **elteleltel** » 22 Aug 2022, 17:35

That's a good point , I should have also mentioned many small offices work from a local PO , those will surely all move into a larger local office

Post by **SpacePhoenix** » 22 Aug 2022, 20:11

elteleltel wrote: ↑
22 Aug 2022, 17:35
That's a good point , I should have also mentioned many small offices work from a local PO , those will surely all move into a larger local office

It'll depend on if it's the PO or RM who own a site

oypostie · Post by **oypostie** » 22 Aug 2022, 20:13

What i can never understand with the business is they add all these extra tasks to your duty, scanning virtually every parcel, photo capture, the return of asking for signatures and now parcel collect but still expect you to complete in time.

and then they can't understand why they're not seeing productivity improvements

DiamondSmiles · Post by **DiamondSmiles** » 23 Aug 2022, 15:53

chickenwittle wrote: ↑
16 Aug 2022, 16:37

yubin282 wrote: ↑
16 Aug 2022, 15:10
Dear Simon, In the last 2 weeks I've had 4 parcel collects from the same address.

Each and every single time the customer hasn't had the parcel and didn't know what the hell I was on about.
Had the exact same , joke of a company.

Me too, last three customer collects, the customer didn't have a scooby what i was going on about picking up a parcel!!

Kenfandango · Post by **Kenfandango** » 23 Aug 2022, 18:12

oypostie wrote: ↑
22 Aug 2022, 20:13

What i can never understand with the business is they add all these extra tasks to your duty, scanning virtually every parcel, photo capture, the return of asking for signatures and now parcel collect but still expect you to complete in time.
and then they can't understand why they're not seeing productivity improvements

Just be thankful the "scan all stamps" idea got kicked before it started. I still think they'll try it

CamPostie · Post by **CamPostie** » 24 Aug 2022, 21:19

We picked up a letter today!

Nickvilla20 · Post by **Nickvilla20** » 24 Aug 2022, 21:23

elteleltel wrote: ↑
22 Aug 2022, 15:54
It's all free to ensure Post Offices can be closed down in the next few years due to reduced footfall

Most post offices are inside shops anyway. Not many crown offices left now. Most got merged into WH Smith’s.

guardianangel · Post by **guardianangel** » 24 Aug 2022, 22:00

Giving away services for free no wonder we are losing 1 million a day ,maybe its time for simon to go,if i was losing that much a day i would of been down the road long time ago ,who is actually on the board of this pathetic lot the Clangers.

norris9 · Post by **norris9** » 24 Aug 2022, 22:36

has made no difference to my van share. We probably have to do on average 3 collections a week. No increase in collections.

I think it's mostly used by people returning items they bought.

I assume the take up for this service has been far lower than Royal Mail had hoped.

Working out the correct weight of a parcel isn't possible for most so they'd likely just go down the Post Office.

cpsteve · Post by **cpsteve** » 25 Aug 2022, 21:49

Be nice if they had the packets ready, since its been free ive had at least half of the collections fail not in not wrapped up and not bothered that its wasted my time, yesterday i collected three packets from the nine i was meant to thats four collection points. When its free people dont care.

Post by **POSTMAN** » 22 Sep 2022, 14:54

Product design mamanger

I am delighted to announce that, as of today, our very popular Label-less Parcel Collect service has been enhanced to include International parcels which require CN22 customs label. Our frontline colleagues will see a new yellow PDA button "INTL LABEL" when a customs label is required, and they will be able to print both customs and postage labels whenever Parcel Collect has been requested. The ability to order Label-less Parcel Collect for International parcels will be available on Click & Drop Journey 1, 2 and on our online postage platforms.

Marshamp11 · Post by **Marshamp11** » 23 Sep 2022, 20:13

POSTMAN wrote: ↑
22 Sep 2022, 14:54
Product design mamanger

I am delighted to announce that, as of today, our very popular Label-less Parcel Collect service has been enhanced to include International parcels which require CN22 customs label. Our frontline colleagues will see a new yellow PDA button "INTL LABEL" when a customs label is required, and they will be able to print both customs and postage labels whenever Parcel Collect has been requested. The ability to order Label-less Parcel Collect for International parcels will be available on Click & Drop Journey 1, 2 and on our online postage platforms.

Something else to turn up for at someones door to find it doesnt exist, been cancelled or no answer. Why are we losing money again?

ROYALMAILCHAT

RMCtv : To encourage customers to try Parcel Collect, from 16th August introducing a 6 month period where there will be no charge for using Parcel Collect service.

Re: RMCtv : To encourage customers to try Parcel Collect, from 16th August introducing a 6 month period where there will be no charge for using Parcel Collect service.

Re: RMCtv : To encourage customers to try Parcel Collect, from 16th August introducing a 6 month period where there will be no charge for using Parcel Collect service.

Re: RMCtv : To encourage customers to try Parcel Collect, from 16th August introducing a 6 month period where there will be no charge for using Parcel Collect service.

Re: RMCtv : To encourage customers to try Parcel Collect, from 16th August introducing a 6 month period where there will be no charge for using Parcel Collect service.

Re: RMCtv : To encourage customers to try Parcel Collect, from 16th August introducing a 6 month period where there will be no charge for using Parcel Collect service.

Re: RMCtv : To encourage customers to try Parcel Collect, from 16th August introducing a 6 month period where there will be no charge for using Parcel Collect service.

Re: RMCtv : To encourage customers to try Parcel Collect, from 16th August introducing a 6 month period where there will be no charge for using Parcel Collect service.

Re: RMCtv : To encourage customers to try Parcel Collect, from 16th August introducing a 6 month period where there will be no charge for using Parcel Collect service.

Re: RMCtv : To encourage customers to try Parcel Collect, from 16th August introducing a 6 month period where there will be no charge for using Parcel Collect service.

Re: RMCtv : To encourage customers to try Parcel Collect, from 16th August introducing a 6 month period where there will be no charge for using Parcel Collect service.

Re: RMCtv : To encourage customers to try Parcel Collect, from 16th August introducing a 6 month period where there will be no charge for using Parcel Collect service.

Re: RMCtv : To encourage customers to try Parcel Collect, from 16th August introducing a 6 month period where there will be no charge for using Parcel Collect service.

Re: RMCtv : To encourage customers to try Parcel Collect, from 16th August introducing a 6 month period where there will be no charge for using Parcel Collect service.