Bullying and harassment in delivery offices

[Sugar]

Remember rm are big on mental health !

Yes causing it not preventing it and speaking from experience and even being told it was deliberately done.

Deliberately done for what reason?

To make people quit to reduce staff for free?

To make people break down for their own enjoyment?

To break me.

[Woody Guthrie]

Remember rm are big on mental health !

Yes causing it not preventing it and speaking from experience and even being told it was deliberately done.

Deliberately done for what reason?

To make people quit to reduce staff for free?

To make people break down for their own enjoyment?

Bullying is always deliberately done and the reasons are always fear and insecurity.
In the case of Royal Mail managers it's fear of failure, fear of being found out and insecurity in their own capabilities. It usually manifests itself in false arrogance and over confidence but this is typical compensatory behaviour.

If you've ever owned a Jack Russell you'll recognise the behaviour immediately.

[norris9]

If you've ever owned a Jack Russell you'll recognise the behaviour immediately.

I had one chasing me the other day out of someone's driveway, baring its teeth, barking, I ran, mainly because I thought it's best to keep my legs moving so he didn't bite me.

[fb1969]

Several of the van share duties in our office have had a loop taken off them during the pressure period.

On one of those duties today there had been a morning packet run, but they were still left with over 90 parcels for the driver to do and the management attitude was the normal "you've had a loop taken off, so you can't leave anything".

That reply on a daily basis in spite of the obvious evidence of the workload (a duty built for 25-30 parcels getting three times that amount) is bullying and harassing people into getting everything done no matter how long it takes.

If anyone wants to reply saying "work your time and cut off" then you simply do not understand the problem. You may be mentally strong enough, but not everyone is and this grinding down of people on a daily basis leads to mental health problems for them. The fact that there are posties out there who then make comments against people suffering from workplace stress is another shocking matter!

All the time even the union refer to it as "culture" it will never stop - call it what it is, BULLYING AND HASSRASSMENT IS RM COMPANY POLICY.

[Cucumber]

Several of the van share duties in our office have had a loop taken off them during the pressure period.

On one of those duties today there had been a morning packet run, but they were still left with over 90 parcels for the driver to do and the management attitude was the normal "you've had a loop taken off, so you can't leave anything".

That reply on a daily basis in spite of the obvious evidence of the workload (a duty built for 25-30 parcels getting three times that amount) is bullying and harassing people into getting everything done no matter how long it takes.

If anyone wants to reply saying "work your time and cut off" then you simply do not understand the problem. You may be mentally strong enough, but not everyone is and this grinding down of people on a daily basis leads to mental health problems for them. The fact that there are posties out there who then make comments against people suffering from workplace stress is another shocking matter!

All the time even the union refer to it as "culture" it will never stop - call it what it is, BULLYING AND HASSRASSMENT IS RM COMPANY POLICY.

The best advice I would give in that situation is to refuse the loop taken off you if it comes with strings attached. It's classic RM management, make you feel grateful for assistance that you needed anyways.

[paulsmd]

Are the union actually going to do something about bullying and harrassment in delivery offices or is this just another tick box exercise

If Royal mail really wants to stop the bullying and harassment. Why don`t they print a table with the good offices & the bad ones? This would stop or Improve the bad ones.

[yellowbelly]

Are the union actually going to do something about bullying and harrassment in delivery offices or is this just another tick box exercise

If Royal mail really wants to stop the bullying and harassment. Why don`t they print a table with the good offices & the bad ones? This would stop or Improve the bad ones.

Define good or bad - and a manager in a badly performing office might increase the pressure/B&H on staff
just to try and look good......

[fb1969]

Until Royal Mail accept that Bullying and Harassment happens, nothing will ever be done about it. As I have posted above, even the CWU have followed Royal Mail by talking about "the culture in offices" so is unlikely that it will ever be taken as seriously as it should be.

[Spg75]

I got given a 12 month warning with a paragraph in my decision letter saying that I face dismissal if I make any more mistakes. My crime was missing some indoor scans on tracked parcels. Delivered all the post which is more than my managers did,as they left my round untouched when I had leave!! Off work now with stress. 26 yrs service. Managers are clueless and try to use the big stick of conduct cases to manage staff. Appalling state of affairs.

[amco37]

Several of the van share duties in our office have had a loop taken off them during the pressure period.

On one of those duties today there had been a morning packet run, but they were still left with over 90 parcels for the driver to do and the management attitude was the normal "you've had a loop taken off, so you can't leave anything".

That reply on a daily basis in spite of the obvious evidence of the workload (a duty built for 25-30 parcels getting three times that amount) is bullying and harassing people into getting everything done no matter how long it takes.

If anyone wants to reply saying "work your time and cut off" then you simply do not understand the problem. You may be mentally strong enough, but not everyone is and this grinding down of people on a daily basis leads to mental health problems for them. The fact that there are posties out there who then make comments against people suffering from workplace stress is another shocking matter!

All the time even the union refer to it as "culture" it will never stop - call it what it is, BULLYING AND HASSRASSMENT IS RM COMPANY POLICY.

Well said. I agree 100% wth you

[amco37]

Is there anything that can be done with a Dom saying don't be defeatest every time you need to cut off ?

Stand up to him. Don't be scared of him. Just say you're cutting off and that's all there is to it. Laugh at him if he says anything 'cause he's obviously a prick
In my office, you don't even have to tell anyone you're cutting off anymore. You just leave mail in the frame. Nobody says a word.

[amco37]

I wish to bring to your attention the bullying that goes on every day in royal mail .My partner broke her leg while changing a wheel in work, was told by the manager not to report it as that ,also backed up by the first aider .Shocking .

I hope she reported it otherwise she's complicit in the behaviour.
What s wrong with you all? Don't put up with the behaviour as that's the only way to change it.

[yellowbelly]

I got given a 12 month warning with a paragraph in my decision letter saying that I face dismissal if I make any more mistakes. My crime was missing some indoor scans on tracked parcels. Delivered all the post which is more than my managers did,as they left my round untouched when I had leave!! Off work now with stress. 26 yrs service. Managers are clueless and try to use the big stick of conduct cases to manage staff. Appalling state of affairs.

They are friggin' unbelievable, we are lucky enough to have parcels drivers, and due to the amount/size and space limitations
inside they are not brought into the office, they are stacked in taped off areas numbered by walks. The parcels drivers just take
them out for delivery. In flight request scans and checking for redirs on those parcels has gone out the window. Often means that there are
smaller packets for a same address that had a big parcel delivery that the 'normal' delivery takes out later but there you go.

Even v7 (dated 11 Dec) of the RM Coronavirus Q & A document states:

Are we changing the Ready For Delivery (RFD) Scanning in Deliveries?
When scanning the RFD scan on our Tracked products, this sends a message the customer letting them know the item is in the Delivery office and will be expected to be delivered on that day. Unfortunately, due to the current limitations and absence levels in our operation, some parcels receiving the RFD scan are not being delivered on the day they are scanned.

In order to make sure our customers receive the correct messages the following changes should be made to the usual indoor scanning process for Delivery Offices:
• Do not RFD scan your Tracked Parcels as they arrive in the DO
• Only Scan Tracked Parcels that you can commit to deliver the same day
• It is advised to do the RFD Scan on Tracked Parcels once you have prepared your delivery and are sure the item will be delivered that day

[Dbosh]

Does anyone think it's worth emailing the Chairman of R.M and asking him to help me . Since I had a heart attack and minor stroke I have had 120 calls put on my walk , been told il get out the door quicker if I don't sit down at my frame , been refused permission to go on a walk that was more suitable for me ( even though o have done 25 years and the person they ended up on that duty had only done 2 years but they wanted a part timer ,been moaned at for getting out the door later than
my partner ( turned out they had not done any d2ds all week ) ....considering my Dom does not seem to want to help me at all even after recommendations from ocu health ..is it worth going above his head to the chairman ?

[Chelseablue]

This has been happening a lot recently Dbosh . They dont care we all know that , but they do have a duty of care . Ive heard a few horror stories regarding similar , things seem to be getting worse again . Hope you get the phone number my friend , everythings rosy in royal mail land just now but in delivery offices it aint .