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Customer Collections

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
norris9
Posts: 2681
Joined: 27 Feb 2019, 17:32
Gender: Female

Re: Customer Collections

Post by norris9 »

Started this thread a few days ago and each day since then had more issues with collections.

1 person didn't answer the door. I had time at the end of my round to go back and they told me they were in when I knocked earlier, but in a Zoom meeting so couldn't answer the door.

1 person who regularly has collections and 9 times out of 10 messes them up....she had a collection booked Wednesday - not in. Had a collection booked Thursday - not in. I mean WTF! These collections waste our time! As they are free people take the piss.

1 person had left their parcel in a safe place with no label on it - so I knocked on their door and they were like 'ok - sorry - I'll book it in again tomorrow'. WASTE OF TIME!


All the above happening within 2 days.